Frequently Asked
Questions
1. What services do you provide?
We offer various services separated in three categories.
Please click on the links to find out more.
-PC Services
-Home Theatre
-Integrated Services
2. Can you also help with electronics?
We would be glad to help you with your electronic devices.
3. Where do I find you?
We are located in Orange County, CA. Our office address is:
15751 Brookhurst St.
Westminster, CA 92683
(714) 418-0386
4. How do I go about using your services?
You can call
(714) 418-0386 or
www.iGotGrape.com
5. Can I drop my computer off, Or home servicing?
We provide both in office and in home servicing.
6. What if I have a problem after hours or on weekends?
Please leave a message on our machine and we will get back
to you as soon as possible
7. How do you stand behind your business?
We stand behind our staff and our work 100%
8. What payment methods do you accept?
Cash, checks, money orders, cashiers checks
9. Is there anything I need to have with me when I come get my
computer serviced?
It is best to call ahead of time so we are aware of your
hardware specifications.
10. What should I know and expect before your technician comes to
visit my home?
He will be on time and will do a quick evaluation followed by
pricing structure, it is then your
decision on to accept job or not.
11. Do you guarantee your service?
yes!
12. My iPod is dead, can you help?
Definitely, give us a call, our operators are standing by.
13. Can you help with spyware?
Yes, we can protect, prevent and fix all spyware
14 What do I do if my computer has a virus?
Unplug it and turn it off, wait until we get there.
15. My computer is slow, can you help?
Most definitely. We can tune your computer to perform as well as
the day you bought it.
16. How long is a typical consultation?
Typically, about 1 to 3 hours. However, depending on the amount
and type of work,
Job times may vary.
17. Can you make my old computer viable again?
Yes. Bring it in and we'll check and diagnose the problem for
you.
18. How can I protect myself against hackers?
get anti virus software.
19. Can you teach me how to_________?
Give us a call or email us and we will let you know.
